Business systems built around how you work.

I help small businesses turn messy admin, disconnected systems and manual processes into practical CRM and web tools that save time, reduce double-handling and make the business easier to run - using cost-effective open-source software and custom web development.

A lot of my work has vTiger CRM at its core: a lightweight and highly customisable open-source CRM system built with PHP and MySQL. Because it can run on standard Linux web hosting, it can significantly reduce ongoing costs, especially for businesses that already pay for web hosting for their existing website.

Out of the box, vTiger CRM provides many of the core features a business needs to manage customer relationships, including customer and contact records, sales opportunities, email templates, follow-up tasks, activity tracking and email campaign tools. Where vTiger becomes especially useful is its ability to be customised further. Custom modules can be built to store and manage the specific parts of a business that do not fit neatly into a standard CRM, such as bookings, products, vehicles, projects, agreements, maintenance records, internal processes or any other important business data. This is where vTiger starts to shine - not just as a CRM, but as a flexible business management system.

vTiger can also be connected with custom PHP and HTML websites to create beautiful customer-facing forms, booking systems and web applications that collect and store information directly inside the CRM. That same data can then be used to build internal tools for your team, helping reduce tedious admin work, cut down on repeated data entry and save time across the business.

The focus is always on building systems around the way a business actually works. Instead of forcing staff to fit around generic software, I build practical tools that connect the important parts of the business together and make day-to-day work easier to manage.